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Insights

Notes from the workbench.

Field notes on design, AI, engineering, and the craft of building digital products. New pieces every couple of weeks.

AI · 5 min read

RAG systems in production: what breaks first

Vector search alone isn't enough. Here's the hybrid retrieval + rerank pattern we've had success with on live workloads.

Design · 7 min read

Motion budgets — how much animation is too much?

Our rules of thumb for entrance timings, scroll behaviour, and the difference between an idle loop and visual noise.

Engineering · 8 min read

Shipping a 90+ Lighthouse hero without cutting features

Concrete techniques for keeping first paint fast even with WebGL and heavy motion — measured on real client sites.

Business · 4 min read

Why we keep our team small

The economics of a boutique studio, and how we ship enterprise work with a team that fits in one video call.

AI · 6 min read

Building a copilot without an AI team

A playbook for adding an in-product AI assistant to an existing SaaS product — cost, latency, and evaluation pitfalls.

Design · 3 min read

The trust-badge pill — small element, big lift

Why that little "Trusted by X" chip in the hero can move conversion measurably, and how to make it feel earned.